Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from RestoreGround.com (the “Website”).

Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the specific web pages or products you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
  • “Log files” track actions occurring on the Website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.

When you make or attempt to make a purchase through the Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

We also collect your email address if you choose to sign up for our newsletter so we can keep you informed about updates and new product releases.

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect generally to fulfill any orders placed through the Website (including processing your payment details, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services, in line with the preferences you’ve shared with us.

We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • We use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We use Google Analytics to understand how our customers use the Website – you can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-out.
  • We use GeoJS to determine your country location so that we can better understand our audience and provide tailored offers. Their privacy policy can be viewed here.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, court order, or lawful request for information, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page.

Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfill contracts we might have with you (for example, if you place an order through the Website), or otherwise to pursue our legitimate business interests as described above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Website is not intended for individuals under the age of 12.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@RestoreandGround.com or by mail using the details below:

Restore & Ground